Frequently asked questions
You may be wondering…
Answers to the questions we hear most often. Otherwise, a WhatsApp message beats a moment’s hesitation.
Our prices are provided on request — by WhatsApp or phone. For any procedure, a precise quote is given before anything is done: no surprises, you know exactly what you are paying for.
Monday–Friday 9am – 7pm, Saturday 9am – 2pm, closed on Sunday. During Ramadan, the clinic is open from 9am to 4pm.
Call the emergency line at 06 61 49 26 18 — it is Dr Bassir’s direct line. Describe the situation: we will tell you immediately what to do and prepare for your arrival.
Appointments are not mandatory but strongly recommended: WhatsApp is the easiest way, or by phone. Emergencies are always given absolute priority.
Yes. We see exotic pets: rabbits, ferrets, rodents and hedgehogs. If possible, bring a photo or a description of your pet’s habitat so we can prepare for the consultation.
The clinic has private parking in front of the entrance, reserved for our clients: you park right outside, without hunting for a spot. 60, Boulevard Bir Anzarane is in the heart of Maârif.
Yes. At the clinic, we speak five languages: Arabic, French, English, Russian and Spanish. You will be welcomed in whichever language suits you.
A question that isn’t here?
Write to us on WhatsApp — quick replies, even for a simple question about prices or availability.
Ask your questionOr browse our services.
Quotes are always given before any procedure. WhatsApp remains the fastest way to reach us.